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Vaccines Reimbursement
Support Center

GSK Vaccines Reimbursement Support Center

The GSK Vaccines Reimbursement Support Center (RSC) is a resource for physicians, physician office staff, and pharmacists to help address questions about billing, coding, and reimbursement for GSK vaccines.

REIMBURSEMENT SUPPORT CENTER

Monday - Friday 8 am - 8 pm EST

Phone: 1-855-636-8291 | Fax: 1-877-683-1329

The following is an overview of the support the Reimbursement Support Center can provide:

Frequently Asked Questions

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Who can call the GSK Vaccines Reimbursement Support Center?
Physicians, physician office staff, pharmacists and pharmacy staff may call the GSK Vaccines Reimbursement Support Center for questions about billing, coding, and reimbursement for GSK Vaccines.
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What information will the GSK Vaccines Reimbursement Support Center provide?

The GSK Vaccines Reimbursement Support Center can provide the following:

  1. Insurance verifications for enrolled patients
  2. General billing and coding questions
  3. Claims denial assistance
  4. Appeals assistance
  5. Patient Assistance Program referrals
  6. Navigating the GSK Vaccines Billing and Coding website
  7. Prior authorization assistance
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What information will the GSK Vaccines Reimbursement Support Center need to complete
a patient-specific benefit investigation via the Insurance Checkup Program?
  1. Download and complete the Insurance Checkup form.
  2. Benefit Investigations are usually completed within 24 business hours of the RSC receiving all completed forms and accurate information.
Download Insurance Checkup form here
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Can the GSK Vaccines Reimbursement Support Center guarantee reimbursement?
  1. The GSK Vaccines Reimbursement Support Center provides general reimbursement information only and cannot guarantee reimbursement.
  2. The GSK Vaccines Reimbursement Support Center’s benefit investigation can provide the patient’s copay and out-of-pocket costs.
  3. The GSK Vaccines Reimbursement Support Center cannot provide reimbursement rates for vaccine products.
    • Reimbursement rates vary. Please contact the plan directly to access this information.
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Does GSK have a Patient Assistance Program?

Information about GSK’s Patient Assistance Program can be accessed via the following link: https://www.gskforyou.com/

  • GSKForYou is a website designed to help people who need help paying for their GSK prescription medicines and vaccines. Eligibility criteria apply.

825620R0 November 2017

You are encouraged to report vaccine adverse events to the US Department of Health and Human Services.
Visit www.vaers.hhs.gov to file a report, or call 1-800-822-7967.

To learn more about the
GSK Vaccines Access Program,
click here.
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